ClimateSmart Home Service

The ClimateSmart Home Service that you received was heavily subsidised by the Queensland Government. This means that even though you did not receive the CFLs and showerhead, the power monitor and electrician's energy assessment would usually cost in excess of $50 so the service cost you paid represents significant value for money.

Unfortunately, as we would need to send an electrician out to your home, we are unable to offer the thermostat adjustment to existing ClimateSmart Home Service customers.

If you are interested in getting an electrician out to check whether your hot water system temperature needs to be adjusted, please contact one of the following trades associations. All three associations will be able to recommend a qualified trades person in your area who is trained in energy efficiency and can help with adjusting your thermostat and any other energy saving questions you may have.

• EcoSmart Electricians
  Phone: 1300 794 846
  www.ecosmartelectricians.com.au
• Master Electricians
  Phone: 1300 889 198
  www.masterelectricians.com.au
• Green Plumbers
  Phone: 1800 133 871
  www.greenplumbers.com.au

The ClimateSmart Home Service costs $50. This can be paid by cash, credit card or cheque direct to the ClimateSmart electrician at the end of the service.

Contact us here or call 133 600.

A licensed electrician will come to your home to install the equipment and perform a household power assessment.

When booking your ClimateSmart Home Service, you will be asked to nominate a time for a service that suits you. Your electrician will come out to perform your service at your nominated time, so you won’t have to wait around unnecessarily.

The service takes less than an hour.

Unfortunately, no. The ClimateSmart Home Service electricians are funded by the Queensland Government to carry out this specific service as a means of reducing your home’s carbon footprint.

If you have further electrical work that you’d like carried out in your home, you can call one of the numbers below for a recommendation on an electrician in your area who has received specialist energy efficiency training:

• EcoSmart Electricians
  1300 794 846
  www.ecosmartelectricians.com.au
• Master Electricians
  1300 889 198
  www.masterelectricians.com.au
• Green Plumbers
  1800 133 871
  www.greenplumbers.com.au

Yes. All of our licensed electricians have also received specific water efficiency training, as well as energy efficiency training, so that they can undertake an accurate energy and water audit of your home.

The following product and service warranties apply from the date you receive the ClimateSmart Home Service at your home:

• Equipment: 52 weeks
• Electrician’s workmanship: 13 weeks

Please see the Product and Service Warranties section of our Terms and Conditions for more information on what the above warranties will cover.

Calling the ClimateSmart Home Service call centre on 133 600 from any landline within Queensland will incur a flat fee, usually around the cost of a local call.

Note: The Fee may differ depending on your phone service provider. When calling from a mobile phone, standard mobile phone charges apply.