1. Eligibility
Unless LGIS otherwise advises, to be eligible for a Service, the Residence must:
(a) be separately metered for electricity
(b) be located in Queensland
(c) have an authorised and approved connection to the Energex or Ergon Energy electricity grid (but not be connected to Ergon Energy’s stand alone distribution networks); and
(d) not have previously had a Service carried out.
2. The Service to You
2.1 As part of the ClimateSmart Home Service, an Electrician will undertake the following:
(a) Where the Electrician determines the existing showerhead fixture has a flow rate above 9 litres per minute, install one (1) ‘3 Star’ WELS water efficiency rated showerhead in the Residence, except where:
(i) the existing showerhead is connected to:
(A) a gas instantaneous hot water system and the system is not compatible with the fitting of a ‘3 Star’ WELS showerhead
(B) an electric instantaneous, gravity fed or open vented hot water system; or
(C) any other hot water system not compatible with the fitting of a ‘3 Star’ WELS showerhead
(ii) the Electrician determines in his or her sole discretion at the time of the Service that installation of a ‘3 Star’ WELS showerhead is not possible without the risk of damage or injury to persons or the Residence; or
(iii) You request that a ‘3 Star’ WELS showerhead not be installed.
(b) Supply and install up to fifteen (15) CFLs in the Residence, except where:
(i) the existing light globe is already a CFL
(ii) the existing light fixture is not compatible with the installation of the available CFLs (for example, dimmer switches, down lights, sensor lights)
(iii) the Electrician identifies an electrical or workplace health and safety risk or hazard
(iv) the Electrician determines that there would be a potential risk or hazard in accessing a light fitting or that the installation of a CFL is likely to cause damage to the Residence
(v) the Electrician deems installation not suitable for any other reason; or
(vi) You request otherwise.
(c) Supply and install one (1) energy monitor in the Residence, except where:
(i) the Electrician identifies an electrical or workplace health and safety risk or hazard; or
(ii) the Electrician deems installation not suitable for any other reason.
(d) Remove from the Residence the replaced showerhead and incandescent light globes (if any). You will not be able to retain the replaced showerhead and incandescent light globes (if any).
(e) Undertake a basic energy and water audit of the Residence, the content and format of which will be determined by LGIS.
2.2 After the Service, LGIS will undertake the following:
(a) Supply to You a customised energy and water efficiency plan specifically tailored for the Residence, the content and format of which will be determined by LGIS, and
(b) Provide You with access to ‘My ClimateSmart Home’ online portal.
2.3 LGIS reserves the right to change or remove any elements of the Service from time to time without notice.
3. What You need to do
3.1 Have someone 18 years of age or over sign the Form granting consent to the Electrician to provide the Service.
3.2 Allow and provide the Electrician with safe access to the Residence, including the Electricity Meter Box, for the purpose of carrying out the Service.
3.3 Sign the Form after the Service has been provided confirming You are satisfied with the installation of the Products and the cleanup.
3.4 Pay $50.00 (inclusive of GST) at the completion of the Service for the elements of the Service described in sections 2.1(c) and (e) and section 2.2 above performed at the Residence, even if these elements are not provided for the reasons set out in section 2. The Service in respect of the ‘3 Star’ WELS showerhead and CFLs (as described in sections 2.1(a), (b) and (d) above) are provided to You free of charge.
4. Abatement
4.1 You assign to Fieldforce Services Pty Ltd, or otherwise nominate Fieldforce Services Pty Ltd to create and own, all rights and entitlements arising from any abatement resulting from or relating to the Products for the purpose of the Greenhouse FriendlyTM initiative. The abatement will then be transferred to the Queensland State Government.
4.2 You declare that You are entitled to make this assignment and nomination as You:
(a) are the person who is (or comprises all the persons who are) contractually liable (or otherwise if there is no contract) to pay for energy consumed at the Residence; and
(b) have not previously made another nomination in respect of the abatement associated with the Products that is still effective.
4.3 The Form (and any information contained in it) may be used for audit or verification purposes by Fieldforce Services Pty Ltd or any other person for the purpose of the Greenhouse FriendlyTM initiative.
5. Granting permission for Inspection and Research and use of Your details
5.1 You accept that LGIS may need to ensure the installation component of the Service has been completed and You consent to LGIS carrying out an inspection of the Residence for this purpose, providing any inspection is within 1 year of the Service being completed.
5.2 You agree to allow any information collected by LGIS concerning You or the energy and water consumption at the Residence before, during or after the carrying out of the Service to be used for the purposes of:
(a) providing the Service to You
(b) managing, monitoring and reporting on the Service or water or energy consumption/savings; and
(c) research and planning purposes,
all of which may include information collected by LGIS being shared with the Queensland State Government.
5.3 You agree for the compiling of information for research and planning purposes that You may be contacted by LGIS, or its contractors, and agree to answer any questions and provide any other information reasonably requested relating to the Service at the Residence.
5.4 You consent to LGIS contacting You about any other (current or future) energy and water saving opportunities, efficiency programs and related energy and water efficiency products and/or services.
6. Product and Service warranties
6.1 LGIS provides the following warranties to You from the date of the Service at the Residence:
(a) For the Product: 52 weeks, subject to section 6.2 below.
(b) For the workmanship of the Electrician in carrying out the Service: 13 weeks.
6.2 Where You notify LGIS that:
(a) up to and including four (4) CFLs are defective, LGIS will post to You the required number of CFLs of equivalent lumens, or
(b) five (5) or more CFLs are defective, LGIS will, in its sole discretion, either attend to all repairs and replacement of the defective CFLs or post to You the required number of CFLs of equivalent lumens.
7. Privacy notice
7.1 You acknowledge that LGIS collects, uses and discloses the personal information You provide for the purposes You have provided them and where it is necessary to provide the Service this information may be provided to contractors appointed by LGIS, the Electrician who carries out the Service. To ensure the protection of information, contractors are required by LGIS to comply with the requirements of the Privacy Act 1988 (Cth).
7.2 You grant permission for LGIS to provide such information to the Queensland State Government or a Queensland local government to enable the Service to be carried out at the Residence or to assist with processing an application made by You for a rebate or incentive for participating in the Service. LGIS does not however guarantee that You will be eligible for any rebate or incentive offered.
8. Definitions
In these Terms and Conditions:
“CFL” means a compact fluorescent light globe;
“ClimateSmart Home Service” means the program being delivered by LGIS on behalf of the Queensland State Government designed to improve energy efficiency in eligible households across Queensland;
“Form” means the form (whether on paper or contained in the Electrician’s Tablet PC) supplied by the Electrician at the time the Service is provided to You;
“Electrician” means the licensed electrician who will attend at the Residence to carry out the Service;
“Electricity Meter Box” means the Residence’s electricity meter box (comprising the electricity meter, electricity main switch, electricity fuses and circuit breakers), which controls the flow of electricity into the Residence;
“Fieldforce Services Pty Ltd” means the contractor engaged by LGIS to deliver logistics and electrical services for the ClimateSmart Home Service;
“LGIS” means Local Government Infrastructure Services Pty Ltd, which has been requested by the Queensland State Government to deliver the ClimateSmart Home Service.
“Product” means the materials installed in the Residence during the Service;
“Residence” means the residence noted on the Electronic Form where the Service is provided;
“ Service” means the services provided to a customer of the ClimateSmart Home Service and set out in section 2;
“You” means the person who signs the Electronic Form giving consent for the Service to be carried out at the Residence. If You are not the owner or occupier of the Residence, You confirm that the owner or occupier of the Residence has granted permission to the providing of the Service at the Residence under these Terms and Conditions.